Helpful Videos

Watch this video to see how to diagnose a problem with an external heat pump

Advice for homeowners on how to thaw a frozen condensate pipe safely and prevent frozen pipes in the future. Video includes information about our 'CondenseSure' device which helps to prevent external condensate pipes from freezing, even in the harshest winter weather...

This video demonstrates how to bleed a radiator, in order to release built up air and solve heating problems such as a 'gurgling' sound and cold radiator tops.

This video shows you how to repressurise your boiler with an external filling hose.

This video shows you how to repressurise your boiler using your Greenstar gas boiler's internal filling key.